I want to Move Well

About

Many people with health conditions find that being active helps them manage their condition and symptoms, as well as improving their general well-being. We understand that getting started can be challenging, and figuring out the right activity for you isn’t always easy.

Move Well is here to help you find the right support and keep you motivated.

 

Get Started

Request a Call from a Move Well Navigator

Our navigators can assist you in finding the physical activity option that’s right for you over the phone. To request a call from a Move Well Navigator, please complete a referral form.

The Navigator will go through some questions with you to understand your needs and provide options that best suit you. If you’d like to access physical activity programmes, we will explain the sign-up process, make onward referrals, and support you in accessing the service.

 

DIGITAL TOOL

We’ve created a user-friendly digital tool to help you find physical activity support tailored to your personal circumstances.

By using this tool, you'll receive personalised recommendations for the physical activity options available in Sheffield. It will provide details on activities that could benefit your health condition, including locations and costs. You can also ask questions about these activities.

If you're interested in taking up any of the options, we’ll guide you on how to get started.

ACCESS DIGITAL TOOL

  • We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Statement explains how we collect, use, and safeguard your data when you consent to participate in our scheme.

    Information We Collect

    When you consent to participate in Move Well, we may collect the following types of personal information:

    • Contact Information: Name, address, email address, phone number.

    • Health Information: Information related to your physical activity levels, health status, and any other relevant details necessary for the scheme.

    How We Use Your Information

    We use your personal information for the following purposes:

    • To Contact You: To arrange appointments, provide updates, reminders, and information related to your participation in the scheme.

    • To Monitor and Improve the Scheme: To assess the effectiveness of the scheme and make necessary improvements.

    • For Administrative Purposes: To manage and facilitate your participation in the scheme.

     Data Storage and Third-Party Providers

    Your personal information is stored in a secure database provided by a Third-Party Provider. This provider is responsible for the secure storage and maintenance of your data. We have contracts and agreements in place with the third-party provider to ensure that your data is handled in compliance with applicable data protection laws and regulations.

    Data Sharing and Disclosure

    The aim of the scheme is to connect people to organisations providing physical activity support. We will only share your personal information with third parties in the following circumstances:

    • With Your Consent: When you have explicitly given us permission to share your information.

    • For Legal Requirements: When required to do so by law or to protect the rights, property, or safety of our organisation or others.

    When you sign up, we'll ask for some basic details like your name, contact info, and request that you copy information from this chat. These details will be processed by the Move Well team at Sheffield City Council and then passed on to the organisation running the physical activity programme you’re interested in. They’ll use your information to arrange an appointment and offer you support.

    ·       Your details will be securely stored on a third-party platform called Joy. By joining the programme, you'll be agreeing to the terms set by the activity provider, who will be responsible for delivering the services and keeping your information safe.

    Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

    Your Rights

    You have the following rights regarding your personal information:

    • Access and Correction: You can request access to or correction of your personal information.

    • Withdrawal of Consent: You can withdraw your consent to participate in the scheme at any time, which will result in the cessation of further contact from us.

    Additional Information

    ·       For more detailed information on how your personal data is handled by Sheffield City Council, please visit their Privacy Notice.

    Contact Us

    If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at: movewell@sheffield.gov.uk

  • If you have any questions or would like to discuss the scheme please get in touch by emailing movewell@sheffield.gov.uk or call 0114 2056701